How social media is being deployed at Euro 2016
Mark FraryJune 30, 2016
Social media has been a key part of this year’s Euro 2016 football championships Twitter added new features just for the...READ MORE
Are messaging apps the next big thing in travel customer service?
Mark FraryMay 26, 2016
Social media has dramatically changed the way in which customers seek help or complain. Faced with the rise of automated call...READ MORE
Is the tourist board irrelevant in the digital world?
Mark FraryMarch 24, 2016
I often wonder whether we are seeing the end-game for the traditional tourist board or destination marketing organisation (DMO). Tourism boards...READ MORE
Five ways to save time on social media
Mark FraryFebruary 25, 2016
One of the most annoying quirks of Instagram is finally being addressed, bringing an end to a nightmare suffered by social...READ MORE