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LATEST POSTS

You can’t beat local knowledge

Steve Keenan

June 3, 2012

by Steve Keenan About six years ago, when at times online.co.uk, I first came across the website SpottedbyLocals.com, run by the very fine...

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Social customer service in the travel industry

Mark Frary

May 23, 2012

The enormous challenges that social media poses for traditional tour operators was highlighted in Florence at the final conference in the...

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Our view on travel top 100 lists

Mark Frary

May 10, 2012

Just how valuable are travel top 100 lists? It is very difficult to visit a news website, open a magazine or...

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The world’s biggest-ever blog trip

Steve Keenan

May 4, 2012

by Steve Keenan The world’s biggest-ever blog trip will be staged this summer when more than 100 writers descend on Belgium...

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